Privacy Policy
We respect your privacy and are committed to protecting your personal information. This policy explains how aurithenquo collects, uses, and safeguards your data.
Last Updated: March 15, 2025
Information We Collect
When you use aurithenquo's financial trend recognition platform, we collect several types of information to provide you with our services and improve your experience. This includes personal information you voluntarily provide, such as your name, email address, and contact details when creating an account or subscribing to our services.
- Personal identification information including full name, email address, phone number, and postal address
- Financial information necessary for account verification and service provision
- Technical data including IP address, browser type, device information, and usage patterns
- Cookies and tracking technologies that help us understand how you interact with our platform
- Communication records including support tickets, feedback, and correspondence with our team
We also automatically collect certain information about your device and how you use our services. This technical data helps us maintain security, improve functionality, and provide personalized experiences while ensuring compliance with Australian privacy regulations.
How We Use Your Information
Your information serves multiple purposes within our platform ecosystem. We use personal data primarily to deliver our financial trend recognition services, maintain your account, and communicate important updates about your subscription or changes to our platform.
Beyond basic service provision, we analyze usage patterns to enhance our educational content and learning programs. This analysis helps us understand which features provide the most value and where we can improve the user experience. We also use your information to send relevant educational content, market insights, and platform updates that align with your interests and learning goals.
For security purposes, we monitor account activity and use technical data to protect against unauthorized access, fraud, and other security threats. This includes analyzing login patterns, device fingerprints, and unusual activity that might indicate a security concern.
Data Sharing and Third Parties
aurithenquo maintains strict controls over data sharing and only works with trusted partners who meet our security and privacy standards. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
- Service providers who assist with platform operations, such as hosting, email delivery, and payment processing
- Analytics partners who help us understand platform usage and improve user experience
- Legal authorities when required by law or to protect our rights and users' safety
- Professional advisors including lawyers, accountants, and business consultants under confidentiality agreements
All third-party partners are bound by strict confidentiality agreements and are only permitted to use your information for the specific purposes outlined in our agreements with them. We regularly audit these relationships to ensure continued compliance with privacy standards.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information. You can request access to the personal data we hold about you, ask for corrections if information is inaccurate, or request deletion of your data in certain circumstances.
You also have the right to restrict or object to certain types of data processing, particularly for direct marketing purposes. If you wish to exercise any of these rights, contact our privacy team at info@aurithenquo.com with your specific request and we'll respond within the timeframes required by law.
Additionally, you can withdraw consent for data processing where we rely on consent as the legal basis for processing. This includes opting out of marketing communications or requesting that we stop using your data for specific purposes.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and organizational measures designed to maintain the confidentiality and integrity of your data.
Technical safeguards include encryption of data in transit and at rest, secure server infrastructure, regular security audits, and access controls that limit who can view your information. We use industry-standard protocols and regularly update our security measures to address emerging threats.
Organizationally, we train our staff on privacy and security best practices, implement need-to-know access policies, and maintain incident response procedures. While we take extensive precautions, no system is completely secure, and we encourage users to protect their account credentials and report any suspicious activity immediately.
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Account information is typically retained while your account remains active and for a reasonable period afterward to handle any account-related issues.
When you request account deletion, we remove your personal information from our active systems within 30 days. However, some information may be retained in backup systems or for legal compliance purposes for up to seven years, as required by Australian financial services regulations.
We automatically delete certain types of data based on predetermined schedules. For example, detailed usage logs are typically purged after two years, while aggregated analytics data may be retained longer for trend analysis and platform improvement purposes.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email or prominent notices on our platform. We encourage you to review this policy regularly to stay informed about how we protect your information.
International Data Transfers
As an Australian-based company, aurithenquo primarily stores and processes data within Australia. However, some of our service providers may be located overseas, including in the United States and European Union. When we transfer data internationally, we ensure appropriate safeguards are in place.
These safeguards include contracts with overseas providers that require them to protect your information to Australian standards, or transfers to countries with adequate privacy protections as recognized by Australian privacy law. We maintain oversight of international data transfers and regularly review our arrangements to ensure continued protection.
Contact Our Privacy Team
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please don't hesitate to reach out to us.